HD60

Customer service review below product review Ok so I took a while to get back to this and here is my updated review. The product itself is great. Its powerful, easy to use, and gets the job done right. I have had a few unresolved issues with recording time, but as long as I don't record for over an hour its fine for me. I have had multiple elgato capture systems and have loved every one of them. With that being said I still have resentment towards the elgato customer service system. I don't hate them but I try to avoid calling or contacting if at all possible and try to find a solution myself. You can read the customer service review below to see why. Overall this is a great product that I throughly enjoy. CUSTOMER SERVICE REVIEW 2015 My 1 star rating is not related to the hardware. The reason I have decided to take my time and give this product a 1 star rating is due to the extremely disappointing interactions I have had with the tech support department. I have had slight issues with the software in the past and have had the issues resolved in the past through their tech support dept with relative ease and in a timely manner. However, when I contacted the elgato tech support dept on Sep 17 of 2015 I began my troubleshooting procedures with the representative that was assisting me through email. This particular problem was apparently rare and had the technicians just as confused as me. Well we emailed back and fourth until I received an email on Oct 2 requesting a sample file to be re sent through their eye tv reporter to get a better look at the issue. I replied with a message saying that I had sent the file to them. Well some days passed without a word so I decided to send an email to ask if anything had been found out yet. No response. I waited 2 weeks and sent another email requesting a response (at this point I was frustrated and just wanted to know what was going on). After getting no reply for a few more days I decided to open another case hoping to get someone who could help me. All I received was an automated email saying that I would get a reply within 2 to 3 days. I replied saying that I have been having communication issues and would like to know why. All I got was another email with the exact same automated response. It is now Oct 26 and I still have not heard anything from anyone at Elgato and my issue still persists. Due to this distasteful interaction I am seriously considering to stop supporting and promoting the Elgato brand and going to another capture device if my issue is not resolved soon. The device itself is powerful, HOWEVER if you have an unusual or complicated problem, I hope that you know a lot about programming or the Elgato hardware because you will be on your own.

This review is for the Elgato HD60, and for all the negative reviews, I will explain why it hasn't worked for you. 1. Please make sure you have the requirements to run this capture card (MOST IMPORTANT). 2. Make sure you have great internet connection, over 20mbps download and 4 mbps upload speed if you decide to stream (MY OPINION). 3. Downloading other softwares like OBS and sunflower will create lag while streaming, not very compatible at the moment with the capture card. But with the Elgato HD60 with the new software update you can actually connect you mic, webcam and insert an overlay through the Elgato HD60 and surpass any lag while streaming. 4. If you own a next gen console please buy the Elgato HD60 because the old elgato will not be able to connect your mic, webcam or any overlay inserts. Conclusion: Overall this is probably the best EXTERNAL capture card in the market, it's flawless, it does everything i wanted to do and more. I'm a big time streamer, and this device has taken my streaming into a whole new level. Other note: I own a Mac Mini (500gb memory, 4gm RAM, duo processor i5) and it works phenomenal. Also, for MAC users i will recommend if you want to create your own overlays, download from the apps store PIXELMATOR in which is better than adobe photoshop. This will allow you to create an overlay and insert it into the Elgato HD60 for your stream. UPDATE: 05.22.15 i just went from a mac mini to PC Tower, new specs are 16gm Ram, 4.0ghz intel 4th gen i7 and runs on windows 2TB memory. That being said, this capture card is even better when it comes to streaming. Now i can download OBS and make my stream a whole lot better. For all the MAC users, i read an article on the elgato website that states that the ELGATO is not compatible with the OBS on the mac. For all the people looking for a capture card that doesn't have a delay, it doesn't exist. FYI. Specially when trying to capture or stream with a console. You're always going to have a delay time between 1 to 1.5 secs with the elgato hd60.

Concatenated version: It's awesome, records 1080p over HDMI at flawless framerates as well as high bitrate, manages source resolution changes in the middle of recording surprisingly well, good audio that's properly synchronized, and doesn't need any excessive cables to operate (low-profile). This is a very good product that is perfect for people who want to record gameplay or any HDMI device that doesn't have HDCP encryption (until Elgato decides to include an HDMI splitter in the recording device or the user has their own). It earns 5-stars as a recording/livestreaming device, not video editing software. A lot more details: The image quality is like the source (check included pic) and he recording bitrate is quite high relative to YouTube's recommendations. YouTube's recommended bitrates for 60 FPS are on the left and my recording results are on the right, also at 60 FPS. 360p: YT~1.5 Mbps | HD60~N/A 480p: YT~4 Mbps | HD60~11 Mbps 720p: YT~7.5 Mbps | HD60~20 Mbps 1080p: YT~12 Mbps | HD60~40 Mbps 1440p: YT~24 Mbps | HD60~N/A 2160p: YT~53-68 Mbps | HD60~N/A You may need some more hard disk space if you decide to record in a higher bitrates/resolutions. Cool thing is that the bitrate is high enough that it would be worthwhile to upsample the video to a higher resolution if you're using YouTube to allow the video player to output the higher bitrate to improve video quality. It should be mentioned that you can record interlaced (I tried 1080i), but only at 30 FPS. It is strongly apparent that the HD60 automatically deinterlaces the video (based off of the output video properties which was set to export at MP4). Major pluses for that. Audio is recorded at around 224 Kbps, with 2 channels (stereo), and with a sampling rate of 48 KHz through HDMI (I was unable to test the 3.5mm jack). Nothing fancy, simple, and sweet. It also allows you to record commentary and audio from HDMI/3.5mm source independently so you can control/modify it in post-production if need be (as long as you don't edit with the built-in software). Livestreaming is extremely computer intensive and your system should be up to par with the mandated specs if you want to, but if your computer can handle it, it's impeccable. Audio control for both game and commentary is astonishing with simple "knobs" with db levels next to them as well as audio monitors. The software is well set up for uploading directly to YouTube and streaming by allowing information for the game you're playing, what level you're on, the title of the video/stream, and the description as well as doing simple tasks like cutting the video and placing it where it needs to be. It's sufficient for say a new YouTube user, but someone more professional or one that yearns for higher quality and options for editing may want better software that can import images and control audio levels post-recording. Lights on the top of the HD60 indicate what is being transmitted to the device and what's happening if you're familiar. I did not have to use it and it tends to be out of sight, but it's helpful if you need to troubleshoot the product for whatever reason or for alerts for if something happens in the software that was unexpected and you can't view it while recording.

****EDITED AS OF 2/12/2016**** After receiving the standard level of technical support from Elgato I have come to change my review. Previously, my two star review was based on the lack of support i was getting from Elgato. After being contacted by the head of their Technical Support, I was assured that the length of time I had to wait was NOT the norm and that he was looking into what had happened to see where policies might need to be changed. After that I found the level of support to be more than adequate and most definitely prompt. After a few more days of troubleshooting all the issues were resolved (ended up being a hardware issue). I was a very dissatisfied customer when I wrote my original review but not any longer. Now I feel confident that I will be able to get prompt and helpful support on any issue I might have in the future. If I could give 4.5 stars I would but I can't and there does need to be less than a perfect score due to the support process failure I had. Hardware wise, this device worked super great. Any technology can fail and while my HD60 did indeed die, the standard level of support saw that my situation was rectified quickly and effectively. I would also like to bring attention to the Elgato Game Capture software. Other reviews have stated that they are updating it all the time and this is very, very true. Development is not stagnating at all and these updates are not simple bug fixes. For instance, there is a beta version being worked on right now that makes the Game Capture software a one stop shop for all audio recording related to the game being played, live commentary, and any additional audio sources (like people talking from a VOIP program). That is a significant update! So all things being equal, the hiccup in support I happened to fall into was not something that was standard practice nor was it simply brushed aside. I am now a satisfied customer again and would recommend the Elgato for anyone who wants an easy and cost effective way to record their gaming. **************UNEDITED PART**************** I am giving this product 2 stars for several reasons but I will list the two most significant ones. Hardware wise, this would get 4 stars easy. However, good hardware is NOT the only aspect a product must have in order to be great. Customer service when something goes wrong (because it is always a possibility with anything) is the factor which brings this device down to its two stars. (It would have only been one if it hadn't worked as well as it did...when it worked) I was told that I should have a response in 1-3 business days. I have now waited for two weeks without a response from tech support. Every communication with them was initiated on my end. Why do I make this point? Because I have been told multiple times "We are elevating this and you will get an email or phone call from our tier two support" Two weeks later, no call, no email I have placed a call daily asking what the hold up is, why has my ticket not been "picked up" etc. I was told that the 'holiday purchases' swamped them so I was left to my own devices while waiting for ANY type of communication.

The Elgato Game Capture HD60 is a fantastic piece of equipment and a must-have for anyone looking to capture video console gameplay videos. The hardware itself is small and sleek. Most should find it completely unobtrusive even when left attached to your console (though there may be some minor issues with video if you do this – see below). Installation and set-up are both a breeze. The HD60 only has HDMI input, but any console from the “current” generation (WiiU, XB1, PS4) has HDMI out. Just hook your console’s HDMI output to the HD60’s input, use the supplied HDMI cable (or any other you own) to connect the HD60 to your TV, and then the supplied 80-inch USB cable to connect the HD60 to your computer. You’ll need to download the software from the Elgato website, but once that’s done you’re set. Once the HD60 starts sending video to your computer, the Elgato software acts like a DVR. You need not worry about missing any critical moment you want to capture. Just play your game and then you may rewind the live preview back to the point you want to save. Press the record button and it will automatically save the previous video and record from that point on. Once you have your video recorded, the software has a basic video editor and exporter. You can make some simple cuts to your video before exporting it to your hard drive in MP4 format, YouTube, Facebook, or Twitter. While the video recorded is not “raw” uncompressed video the quality (especially at 1080p) is excellent and no real degradation is noticeable. My computer is actually below their minimum specs (my CPU is an i7-930; minimum is a second-gen Intel core i5) but it can still record 1080p at 60fps. One small issue noted above is that if you use this with a Wii U and leave it connected to your Wii U and television you will notice that unless you have the HD60 connected to your TV and the Elgato software is running, the image is a little washed out and the blacks are not as dark. This is because the Wii U always outputs in “limited” RGB, but the Elgato, by default, outputs in “full” RGB. This means that, for example, what the Wii U has as its darkest black is actually a lighter shade in full RGB. If the Elgato software is running, you can tell the HD60 to also output in limited RGB, but this setting will only be active when the software is running. Unfortunately at this time there is no way to set the Wii U to output full RGB. Thus if you leave your HD60 always connected to your Wii U and TV, to get the true color range you will either need to adjust your TV or hook up the HD60 and start the software. My computer is close enough to my TV and the included cord is long enough that it isn’t an issue, but it’s something to keep in mind. Other than that, this little device has been nothing short of a game-changer for me. It was my first introduction into the world of video creation and editing and I’m really enjoying this new aspect of my gaming hobby!

I was first introduced to Elgato recording software with EyeTV over 3 years ago on my old MacBook Pro with my Hauppauge PVR (1st gen). I loved the software and have been looking for a program for years that provided similar functionality (flashback recording and built-in video editor) on PC for my Hauppauge HD PVR 2 Gaming Edition. No apps that were compatible with the Hauppauge were up to the same quality as the old Elgato EyeTV application. My Hauppauge 2 had been crashing lately, so I made the jump to the Elgato HD60 this week and I was immediately blown away at how great the software is! It's EXACTLY what I've been looking for on PC since I used Elgato's EyeTV over 3 years ago on my old Mac. The application, in my opinion, is the main selling point for this device. It works with no manually setting tweaking required. It's very intuitive and I was able to add an image overlay and facecam within seconds without needing to reference the manual. I then punched-in my Twitch and YouTube credentials, and BAM; I was up and streaming in less than 5 minutes from opening the box! I also love how small the HD60 is and that it's powered by USB. The only criticism that I have for the software is the MP4 file output rendering process. By default, it converts your .ts file to a .mp4 and this is a very CPU-intensive process and the .mp4 file is approximately 2X the size of the original .ts file and it takes a very long time to create the .mp4. It would also be nice if the original .ts file was deleted once the .mp4 file was created, but I don't see a setting for that. There is also a bug in the current version of the Game Capture HD software that unmutes your gameplay/mic in the app if you have everything muted, switch to the Edit panel, and then switch back to the Capture panel. This isn't a big deal, but a minor inconvenience because I have to click the mute button 2X (to unmute and re-mute) to reset the mute. TL;DR: The Game Capture HD software is the main selling point (to me) because it provides all the functionality a YouTuber/streamer really needs in a single app. It's resource-heavy, so make sure you have a decent PC to run it though. The HD60 can record up to 1080p60 at 40Mbps, whereas the Hauppauge HD PVR 2 Gaming Edition is capped at 14Mbps; recording quality is notably better.

I purchased this to Livestream Wii U playing sessions through an HDMI connection. This was intended to obsolete my Hauppauge 1445 HD-PVR, which supported as high as Component audio/video. Pros: - No required hardware installation. - Sleek and Compact. - Requires very little cordage (included): HDMI, USB (used for power and data transfer to Win/Mac PC). Cons: - Was a nightmare installing for OBS use. Required me to uninstall the 64-bit version, then install the 32-bit version. - Will randomly stop functioning on OBS/X-Split. Sometimes the video output will stop displaying on OBS and X-Split, and it requires you to run the accompanied software, close it, then run OBS/X-Split. Sometimes a reboot is required somewhere in that process, I don't quite understand why, but it has worked. - No official Support for Linux. Push: - Price, leaning more towards the Con side as I feel this is a bit overpriced for something that costed hours of troubleshooting to get it to run on OBS and XSplit. It's possible that it's at the fault of OBS and XSplit, but I don't deal with nearly as much trouble as I did with my Hauppauge 1445 HD-PVR. - You are not confined to using specific drivers and software from a disc like you are with the Hauppauge 1445 HD-PVR, which had up-to-date drivers and software online, but didn't function correctly. The reason this is a push because I initially ran the 64-bit Elgato Drivers/Software with OBS 64-bit, and they did not function. After researching some Reddit forums (the answer wasn't even provided by Elgato), I learned that you had to use the 32-bit version of the Elgato Drivers/Software with the 32-bit version of OBS. It didn't make sense why this was necessary, but this is exactly how my friend and I were able to get this device to work on our respective machines. Bottom line: Ultimately, I'm not entirely sure I would recommend the Elgato Game Capture HD60, but I don't feel compelled to go out of my way to seek an alternative option. If this device breaks and if Elgato decides to not provide me with any servicing support, I would be inclined to try a different device. I'm pleasantly happy with the shape and size of the device and pleased with the fact that it doesn't require an additional power source as it draws from the same USB cable where it sends it's data.

Arrived on time. As advertised. This is a great piece of hardware. I can't believe the quality this offers. I plan to use it for all kinds of gameplay recording from console, mobile and PC gaming and to replace the PC game capture software I used before. PC game capture software usually takes a big hit on the CPU because it has to encode the videos during the gameplay and may cause a considerable framerate drop during gameplay, also sometimes there are games that just do not want to work properly and may stutter and jump during recording and sometimes even if the gameplay is fine, the videos may show stuttering which is annoying if you just did a long gameplay session only to find this problem in the video. Since the elgato game capture HD60 has built-in encoding, it helps decrease the CPU usage during gameplay and removes the worry of any gameplay stuttering and recording stuttering that you could find happening from PC game capture software. That doesn't mean this unit is flawless. Before anything, you have to download the software for the elgato game capture HD60 to get it to work (it doesn't come with a software disc) and the software is a bitc# to set up, and since I am also using for PC to same PC recording, that was another mission to figure out how to set up with clone recording and getting the audio to work and setting the preferences. But after all was painstakingly done, I found everything to work perfectly fine. Videos are save on the PC only, not on the elgato unit and I have to say that I am impressed with the quality the videos are recorded. Absolutely amazing quality.

Elgato Game Capture HD Grabador de videojuegos para PlayStation 4, Xbox One, Xbox 360 o Wii U con resolución 1080p a 60 cuadros por segundo Bueno, aquí les comparto una compra más por Amazon.com.mx que en mi experiencia comprando aquí ha sido muy satisfactoria, tanto en el producto que solicito, así como en el tiempo en que llega el producto es el que indican, seguiré poniendo mi confianza en esta compañía para realizar compras vía Internet. De el producto El Gato Game que puedo decirles y del vendedor, excelente todo, muy contento y satisfecho con el producto; no dudo que alguien haya vivido alguna experiencia negativa al realizar una compra con "X" vendedor y haya sido "estafado" hasta cierto punto. En mi caso personal me ha ido excelente en mis compras por eso recomiendo; pero recuerda, yo no "garantizo" que te vaya a ir tan bien en tus futuras compras, les comparto mi experiencia porque bueno, hasta el momento me ha ido bien, también no quiero decir con esto que en un futuro cercano o lejano pueda vivir una experiencia de compra negativa en la cual me den "gato por liebre" como se dice coloquialmente en mi país para hacer referencia a una situación de estafa o engaño; por lo pronto seguiré comprando a través de Amazón.com.mx.

I have now been using this Elgato (The newer HD60 version for next generation consoles) for over 2 years and it has yet to disappoint me. First the initial setup: The HD60 is pretty simple to setup upon arrival. You simply disconnect the HDMI coming out your console from the end going into the TV, plug the TV end into the IN port on the HD60, then plug the supplied HDMI into the OUT port then the other end into the TV. After this you plug the USB cable into the Elgato and then into your computer. Thats all the hardware setup, from here you just need to setup the software side of things which Is relatively simple. All you need to do is go to Elgato's website and download the 'Game Capture HD' software that will allow you to get the signal up on your computer. PS4 USERS: (If you get no signal you need to go to your PS4 settings > system then untick 'Enable HDCP' Overall the setup is pretty straightforward and the Elgato has a light bar that will flash to tell you if something isn't setup right, nice and simple. For those who don't want to use the Elgato software to stream/record, you can also download free programs such as xSplit or OBS. You can go to input sources and the Elgato should show up there. Pros: The Elgato captures great quality video without any issue. Its very easy to setup. The Elgato software allows you to stream + record straight from the software. If you use other streaming/recording programs the Elgato video signal can easily be picked up by these programs. The Elgato software also has a time machine like feature, meaning if you have the software open, even if your not recording, you can go back and watch footage that the Elgato has picked up, the software effectively records everything and then if you don't actually hit record/go back and save what its recorded, it deletes it. Cons: Can be pricey, there are other options out there, however in my opinion the Elgato is still the best screen capture device. If your using PS4, you must disable HDCP when you use the Elgato, this means some programs won't be allowed to run, I believe that includes ones like Netflix, so if you use your PS4 as a media centre also, you may need to keep changing settings and changing what cables are plugged in as with HDCP enabled you may not get any signal through to your TV. There's a slight delay between when you make & see an input on the TV, and when it appears on the computer, meaning you still need to use the TV to play the games without the delay, This is a great peace of kit and a good investment for anyone looking to start up streaming or a YouTube channel, its probably one of the easiest ways your going to be able to get a good quality HD image from the console onto a computer that you can then record/stream on.

The Elgato Game Capture HD60 is an Amazing Device that records your gameplay at 1080P @60FPS. It's a must-have for anyone looking to capture console gameplay videos. Thanks to Amazon and Cloudtail for the One day delivery. They have an Amazing service. The package was perfectly packed, brand new. No issues whatsoever. Thumbs Up. I'm having a PS4. As the built-in game capture on PS4 is 720P @30FPS, you might need this device to capture your game at 1080P @60FPS. The hardware is small and sleek. The set-up is easy. Simple installation procedure. Hook your console’s HDMI output to the HD60’s input. Connect the HD60 out to your TV , use the supplied HDMI cable with HD60 or the PS4(or any other standard one). Then use the supplied USB cable to connect the HD60 to your computer. You’ll need to download the software from the Elgato website. You can also use OBS or Xsplit software with this device. Once that’s done you’re set. The HD60 starts sending video to your computer, the Elgato software acts like a DVR. I basically use it for recording. There are no issues found regarding audio to video sync delays and the recording AV will be in perfect sync. Click the record button on the software UI and start playing your game. The device does its job and records your gameplay. Forgot to hit record? No sweat. Simply slide back in time and capture every moment retroactively by using the "FLASHBACK RECORDING" feature. Once you have your video recorded, the software has a basic video editor and exporter. You can make some simple cuts to your video before exporting it to your hard drive in MP4 format or Share on YouTube, Facebook or Twitter. The video recorded will be excellent. I'm using the Older 2012 Mac Book Pro and it still work like a charm. I'll just add an update to this after using it for a few weeks. Overall a great device for capturing your console gameplay. If you need a 1080P @60FPS recordings of your console gameplay then no second thoughts, Just go for it. Added some snaps for you guys.

Am Anfang stand ich zwischen der Wahl: Elgato Game Capture HD 60 oder Avermedia Live Gamer Extreme Nachdem ich mir ein paar Vergleichsvideos angeschaut habe empfand ich das Bild der Elgato-Lösung persönlich besser. Bessere Schwarzwerte, klareres Bild und schärfere Konturen. Von daher fiel mir die Wahl recht leicht, obwohl ich mich in Auswahl von Hardware immer mehr als schwer tue. Von daher habe ich mir den Game Recorder als Amazon Warehouse Deal bestellt und auch recht schnell geliefert bekommen. Als ich die Karte erhalten habe ist mir aufgefallen, dass sie schön klein und handlich ist. Nimmt also sehr wenig Platz weg. Mitgeliefert wurden ein USB-Kabel und ein kurzes HDMI-Kabel. Der Aufbau war mehr als einfach. HDMI-Kabel aus der PS4 in den Game Recorder und ein weiteres HDMI-Kabel aus dem Game Recorder zum Monitor oder Fernseher. Dann musste nur noch das USB-Kabel am Game Recorder angeschlossen und mit dem Rechner verbunden werden. Damit war die Installation der Hardware erledigt. Was jetzt noch fehlte war die Software. Die konnte ich direkt bei Elgato auf der Homepage herunterladen. Im Vergleich zu früher wurde die Software ein ganzes Stück weiterentwickelt. Jetzt bringt sie noch die Möglichkeit mit, einen Live-Kommentar aufzunehmen und diesen auch in einer separaten Datei zu speichern. Weiterhin gibt es die Möglichkeit die Videos mit der Software direkt zu bearbeiten und auf Youtube o.ä. direkt hochzuladen. Man kann auch direkt über die Software live, z.B. über Twitch, streamen. Auch ein sehr cooles Feature. Die Oberfläche der Software ist sehr intuitiv und logisch aufgebaut. Ich kann dazu nur sagen: SEHR GUT!!! Die Aufnahmen funktionieren einwandfrei. Ich habe das Gerät nun seit 3 Wochen im Dauereinsatz und bin mehr als zufrieden. Daher kann ich hier mal mein Pro/Kontra zusammenfassen: Pro: - Sehr gute, intuitive Software - Kinderleichte Installation - Sehr gute Video-Ergebnisse in 1080p mit 60 Fps Kontra: - Nichts Ich kann das Gerät definitiv weiterempfehlen. Ganz klar: TOP PRODUKT!!!

Realmente el producto es de una calidad máxima. Cumple con creces las funciones para las que se ha fabricado. Buena compra y buen precio de venta a través de Amazon que cumple de forma sobrada con su buen servicio en calidad precio y forma de envío además de plazo de entrega. Sobre la capturadora Elgato poco nuevo que añadir sobre todo lo bueno ya dicho de éste producto, realmente es muy fácil de usar e instalar. Si estas interesado en convertirte en un Gamer este es tu producto pues para novatos ayuda mucho a iniciarse puesto que la mayoría de las funciones vienen predeterminadas para que saques un buen partido de tus grabaciones, pudiendo grabar tanto la pc como ps4 (con splitter) ps3, wiiU,smartphone.... Ademas olvídate de tener que convertir tus videos grabados antes de subirlos a cualquier plataforma pues ya el programa de Elgato se encarga de hacerlo automáticamente si asi lo deseas y de subirte tus videos a YouTube........ Solo añadir que es la mejor del mercado y su calidad se nota hasta en el embalaje. Y la compra a través de Amazon para los que aun no se animan decirles que ofrece las mejores garantías.